0800 634 4484
Mon-Fri 9am-6pm  |  Sat 9am-5.30pm
Yamaha RX-A2060 Aventage Receiver DTS:X Dolby Atmos 4K Wifi Bluetooth-Black

Yamaha RX-A2060 Aventage Receiver DTS:X Dolby Atmos 4K Wifi Bluetooth-Black

RX-A2060 Aventage AV Receiver Black High-grade audio design 9.2-channel AVENTAGE AV receiver with high performance ESS DACs and support for Dolby Atmos® and DTS-X™. The RX-A2060 provides the latest HDMI, including HDR and BT.2020, and features a symmetrical power amp ... more

EAN: 4957812601795

Man. Part No.: RX-A2060 Black

Yamaha RX-A2060 Aventage AV Receiver


- Dolby Atmos® and DTS:X™ support
- AVENTAGE AV receivers: Designed to deliver the highest levels of audio performance
- Aluminium front panel offers visual and aural benefits
- Anti Resonance Technology (A.R.T.) Wedge helps to ensure that vibrations do not affect sound quality
- H-shape cross member frame and rigid bottom frame
- Professional quality digital audio by ESS DAC
- 9-Channel powerful surround sound
--- 140 W per channel (8 ohms, 20 Hz-20 kHz, 0.06 % THD, 2-ch driven)
--- 220 W per channel (8 ohms, 1 kHz, 10 % THD, 1-ch driven)
--- 220 W per channel (4 ohms, 1 kHz, 0.9 % THD, 1-ch driven [European Model])
- MusicCast for audio enjoyment in every room
- Wi-Fi Built-in and Wireless Direct compatible for easy network
- Bluetooth® for wireless music streaming and Compressed Music Enhancer for Bluetooth
- AirPlay®, Napster®*, Spotify*, Pandora®*, JUKE* music streaming service and AV Controller App
* Music service availability varies by region
- DSD 2.8 MHz / 5.6 MHz, FLAC / WAV / AIFF 192 kHz / 24-bit, Apple® Lossless 96 kHz / 24-bit playback
- High-resolution Music Enhancer further heightens musicality from the original content
- Gapless playback compatibility allows play without interruption
- HDMI® (8 in / 2 out) 4K Ultra HD Full Support with 4K/60p, 4:4:4, HDCP2.2 (7 in / 2 out), HDR Video and BT.2020 pass-through
- YPAO™-R.S.C. (Reflected Sound Control) sound optimisation with 3D and speaker angle Measurement
- YPAO Volume to ensure natural sounds even at low volume
- Zone Extra Bass for more powerful bass sound in another rooms (Zone 2 and 3)
- Zone Volume Equalizer for optimum sound balance in another rooms (Zone 2 and 3)
- Virtual Surround Back Speaker for playing 7.1-channel content with a 5.1-channel system
- Yamaha video processing optimises video content
- Advanced HDMI Zone Switching allows unprecedented AV switching to multiple zones
- Versatile Zone control such as Zone 2 / 3 / 4 on / off, Zone GUI and Party mode
- ECO mode operation for about 20% less power consumption


Support for the Latest Surround Format, DTS:X™


DTS:X is the next generation object-based, multi-dimensional audio technology from DTS. 
Unbound from channels, DTS:X conveys the fluid movement of sound to create an incredibly rich, realistic and immersive soundscape - in front of, behind, beside and above the audience - more accurately than ever before. The combination of DTS:X and Yamaha AV receivers will fill the room with multidimensional sound that makes you feel as if you are right in the middle of the story unfolding on the screen.

Support for the Latest Surround Format, Dolby Atmos®


Enter a new world of sound with Dolby Atmos. It transports you from an ordinary moment into an extraordinary experience with captivating, multidimensional sound that fills your room with amazing richness and depth. Music, people, and objects come alive in breathtaking detail and flow in precise choreography all around you, making you feel like you are truly there. The combination of Dolby Atmos and Yamaha AV receivers will fill the room with multidimensional sound that makes you feel as if you are right in the middle of the story unfolding on the screen.

Speaker Layout Patterns Designed for Dolby Atmos Playback

Yamaha provide multiple placement patterns for presence speakers that support Dolby Atmos, creating a sound field that’s ideal for your setup. Any layout can be appropriately reproduced, including the three-dimensional space of CINEMA DSP as well as Dolby Atmos. 

Furthermore YPAO R.S.C. which optimises the listening environment and fundamental high quality audio design takes full advantage of the detailed spatial localisation capability of Dolby Atmos.
The combination of Dolby Atmos and Yamaha AV receivers will fill the room with multidimensional sound that makes you feel as if you are right in the middle of the story unfolding on the screen.


AVENTAGE AV Receivers: Designed to Deliver the Highest Levels of Audio Performance

The AVENTAGE line of high-performance AV receivers is based on the audio design concept of providing a massive, full-bodied sound for movie sound effects and the accurate reproduction of music sources. By expertly harmonising traditional and advanced technologies, every factor that affects sound quality, from materials and parts to construction, layout, vibration damping (unique foot) and “fine-tuning” the sound, is handled with no other thought than to achieve the best possible audio quality. As a result, every AVENTAGE model has the ability to reproduce the most subtle details of high-definition sound, so that listeners can enjoy a truly high-class sound studio experience at home.

Anti Resonance Technology Wedge Helps to Ensure that Vibrations Do Not Affect Sound Quality


The Anti Resonance Technology (A.R.T.) Wedge is a fifth foot in the centre of the unit. It dampens vibrations from the power transformer, power transistors and heat sinks, as well as vibrations that might be caused by the sound from the speakers.

H-shaped Cross Member Frame


The interior of the receiver is reinforced with cross members in an H shape to provide an extremely rigid and stable frame. This reduces chassis vibration to virtually zero even during high volume output (seemingly minor vibrations can affect the sound), maintaining the highest audio quality.

Symmetrical Power Amplifier Layout


This is just one of the many design details that all combine to create a superior receiver. The interior of the unit has been precisely planned, circuit-routed and built so that the left and right channels are physically and electrically isolated. This naturally maximises channel separation, but also greatly improves signal to noise ratio and also helps to achieve a wide, open sound stage.

Aluminium Front Panel Offers Visual and Aural Benefits


All of the AVENTAGE components feature the same sleek, clean design, with an elegant aluminium front panel and silky touch volume / selector knobs. The aluminium front panel is used to effectively shield sensitive circuitry from external noise and electronic radiation generated by dimmer switches, fluorescent lighting, video monitors and so on. This ensures optimum sonic performance in the widest range of installation environments.


Sound Tuning Achieved with High Quality Parts for Optimum Performance

Every single part in an AV receiver affects the sound quality. For AVENTAGE models, extra time is taken to find (or develop) the exact parts needed to achieve the highest performance possible. Sound technicians go through a testing process to, in effect, “tune” the receiver’s sound.


Professional Quality Digital Audio by ESS DAC


Incorporating the SABRE™ 9006A Premier Audio DAC from ESS Technology to achieve an exceptionally good signal-to-noise ratio and up to 120 dB of dynamic range, this AV receiver produces professional quality digital audio.


MusicCast is a new revolution in network audio, use all your MusicCast products together or separately, it’s completely up to you. Control it, all from one app, designed to be intuitive, quick and simple to use. Use a soundbar, a wireless speaker, an AV receiver, Hi-Fi audio whichever suits you best, mix and match then expand your MusicCast system as time goes on. All new from Yamaha, the MusicCast system brings everything to everywhere for everyone.

MusicCast Expands Entertainment Possibilities

MusicCast employs a high performance wireless network to deliver music and audio enjoyment. It can stream digital music content from your smartphone, PC or NAS to other MusicCast devices in your home. It can also share the music from external devices such as a TV or Blu-ray Disc™ player connected to the RX-A2060. Audio content from Bluetooth®-connected smartphones or tablets can also be streamed to MusicCast devices in multiple rooms.


Bluetooth-Compatible for Wireless Music Streaming

This AV receiver is equipped with Bluetooth functionality to let you enjoy easy wireless music playback from smartphones and other devices. Yamaha Compressed Music Enhancer is now optimised for Bluetooth audio transmission to ensure that your music will have vivid, lively sound quality even during wireless playback.


Bluetooth Output for Convenient Music Streaming

The RX-A2060 is equipped with the latest Bluetooth technology, making wireless operation more convenient than ever. You can stream music from the RX-A2060 to Bluetooth headphones for private listening or to Bluetooth speakers.


4K Ultra HD Full Support with 4K/60p, HDCP2.2, HDR Video and BT.2020 Pass-through

This AV receiver completely supports with the latest HDMI® standards. Thanks to transmission of 4K video at 60 frames per second pass-through, you can fully enjoy the high definition video quality of 4K without degradation. It also adheres to the HDCP2.2 copyright protection standard for 4K video transmission. It also supports HDR (High Dynamic Range) Video which provide enhanced picture quality by simultaneously enabling greater detail for both the dark and bright parts of an image. Furthermore it supports wider colour gamut of BT.2020 pass-through.


Support for 21:9 Aspect Ratio

The 21:9 aspect ratio support is designed to show films recorded in the Cinema Scope format. When these films are viewed in the usual 16:9 ratio, you see black bars at the top and bottom of the screen; 21:9 eliminates these bars. By supporting 21:9 resolution, this model will be able to pass it through so that movies and games feel much more immersive. 
*This feature is not supported with some PC monitors with specific IT specification design.

Wi-Fi Built-in and Wireless Direct Compatible for Easy Network

Wi-Fi Built-in capability allows wireless connection with your household wireless router, greatly simplifying system connections to enjoy network audio and music streaming services. If no Wi-Fi router is available, the unique Wireless Direct feature not only allows you to stream music directly from your smartphone or tablet via AV Controller App's Music Play feature, iOS's AirPlay® etc, but also control your receiver using the AV Controller app.

High-resolution Music Enhancer further Heightens Musicality from the Original Content


Hi-bit high-sampling extension up to 96 kHz / 24-bit can be applied to lossless 44.1 / 48 kHz content such as from a CD (2-channel PCM) or a FLAC file for further heightening of the musicality in the original content.

Network Functions

This AV receiver provides a variety of network functions that enable you to access more sources and also enhance operation. You can connect the receiver to your home network or internet to enjoy Internet Radio, Spotify*, Pandora®*, JUKE*, Napster®*, Rhapsody®*, SiriusXM* or music stored on a NAS and home PC. The AV Controller app (from iTunes® App Store or Google play) lets you control various functions from your iPod®, iPhone®, iPad® or Android phones / tablets.
*Music service availability varies by region.

AV Controller App for Easy, Convenient Operation


This AV receiver lets you use the Yamaha AV Controller app that is downloadable from the iTunes App Store or Google Play to control power on / off and volume, select input and DSP modes and operate other functions from an iPhone or Android devices. You can also use in as many as 23* different languages and customise the interface by hiding unused icons and renaming functions. A tablet version is also available.
*As of spring 2014

DSP Parameter Adjustment for Easy and Detailed Setting

This AV receiver is equipped with a variety of sound programmes that utilise Yamaha's original DSP technology. They allow you to easily create sound fields like actual movie theatres or concert halls in your room and enjoy natural stereoscopic sound fields. Now you can use the AV Controller app to adjust DSP parameters to your preference to match the type of music / movie or the mood you want to achieve. There are two modes, Basic and Advanced, that you can choose according to the type of adjustments you want to do.


Easy Setup with Your Smartphone or Tablet


Use your smartphone or tablet together with the MusicCast CONTROLLER app to operate the speaker and change settings quickly and easily. The same Controller app functions as a remote control for all your MusicCast-compatible devices too.

AirPlay Allows Streaming Music to AV Receiver


This AV receiver supports AirPlay, which means they can accept wireless music streaming from iPod touch®, iPhone® or iPad®, as well as from iTunes on Macs or PCs. This makes it easy to enjoy music from your mobile devices or computer on your home theatre system. You can use view metadata such as song title, artist name as well as album art* via AV receiver's on-screen display.
*Some models don't support album art display.

Stream Millions of Songs with Spotify Connect


With the Spotify app on your smartphone, you've got instant access to millions of songs. And now you can stream those songs to your Yamaha system by using Spotify Connect. Just hit play to start streaming music. What's more, when you've been listening on your smartphone outside and come inside, the song immediately streams to your AVR—like magic, you enjoy uninterrupted music. You can also personalise playlists and receive phone calls while listening to music.

*The Spotify app and premium account are required. Visit spotify.com for more details.
Try Spotify Premium for free on your Yamaha Home Entertainment System for 30 days.

*Spotify service availability depends on regions.

JUKE Delivers All Your Favourite Music


Music streaming service JUKE offers access to one of the most comprehensive music libraries in the world. More than 30 million songs from all genres from more than 80,000 labels are available to you. Enjoy your favourite songs in the best sound quality thanks to Dolby Pulse technology and play music wherever and whenever you want. JUKE is available as a premium subscription service at Euro 9.99 per month.

Extensive Audio Codec and Format Support


This AV receiver is compatible with many audio formats such as Dolby True HD and DTS-HD Master Audio. It is also compatible with high resolution audio codec such as DSD / AIFF / FLAC / WAV / Apple Lossless. You will enjoy excellent sound quality of various high resolution audio codec from USB and network content.

Gapless Playback Compatibility Allows Play without Interruption*

Many live and classical albums have no gaps in the music. Gapless playback ensures that there are no pauses between audio files. This provides playback with no interruptions, the way it was meant to be heard.
*Compatible with WAV, FLAC and ALAC file formats, and input from USB / PC / NAS.


Total Purity Concept for the Finest Sound Quality


The Total Purity Concept, which Yamaha has been cultivating for many years, encompasses high drive amp technology, high purity pre-amplification, anti-vibration technology and independent pure power supplies. All models have a fully discrete power amplifier that helps to minimise distortion. They also adopt independent pure power supplies, allowing dedicated power supplies for the analogue and digital circuitry to prevent digital noise from affecting analogue circuitry. The anti-vibration heatsinks are designed to suppress vibration from transistors and sound pressure. Independent power supplies for the DACs are designed to further eliminate noise on certain models. Down to every detail, these AV receivers are designed with full emphasis on the highest possible sound quality.

AV Setup Guide App Makes System Setup Easier


AV Setup Guide is an app that makes it much easier to perform receiver setup, and also assists you with cable connections between the AV receiver and source devices. It guides you through various settings such as speaker connections, TV and source device connections and power amp assignment. System illustrations and actual AV receiver images help you understand how to make the connections between devices, for much quicker system setup. It is available in multiple languages. Designed for iOS and Android tablet.

Yamaha Video Processing Optimises Video Content


Yamaha’s high-end video projector engineering expertise has produced various advanced processing techniques that are applied to this AV receiver. These include edge adaptive deinterlacing to smooth out jaggy noise, motion adaptive deinterlacing to detect moving or still images for precise pixel-by-pixel processing and multi-cadence detection including 3-2 pull-down. Proper processing makes viewing enjoyment complete no matter what video source or content.

Advanced Multi-language GUI On-screen Display

Yamaha’ s latest Graphical User Interface has a high resolution display with clear, easy-to-use menus and also includes a selectable Status Bar that shows input source, volume level, DSP mode and audio format. The GUI provides a choice of eight languages: English, French, German, Spanish, Italian, Russian, Japanese and Chinese, and can be displayed over both normal and 3D pictures.


Extra-convenient SCENE PLUS


The SCENE PLUS function simplifies operation by providing one touch power-on along with selection of the desired source and the appropriate DSP programmes. SCENE PLUS offers a choice of 12 SCENE selections, four of which can be assigned to the second zone in a multi-zone system. SCENE PLUS can be selected from the front panel, remote control, GUI and even from the AV Controller app.

YPAO™-R.S.C. (Reflected Sound Control) Sound Optimisation with 3D and Speaker Angle Measurement

YPAO-R.S.C. analyses the room acoustics and performs speaker angle measurements, then calibrates all of the audio parameters to achieve optimum sound at any listening position. It employs R.S.C. (Reflected Sound Control) to correct early reflections for studio-quality surround sound. YPAO 3D provides automatic sound parameter optimisation that maximises the 3D sound field effectiveness of CINEMA DSP 3D as well as Dolby Atmos and DTS:X. Additionally, DSP Effect Normalisation adjusts the room acoustics according to the reflected sounds of each CINEMA DSP programme.


YPAO Volume to Ensure Natural Sounds Even at Low Volume

Human ears have less sensitivity to high and low frequencies, especially at lower volumes. YPAO Volume applies loudness EQ correction to automatically adjust high and low frequency levels as volume changes. Using the YPAO measurement results, EQ correction is optimised to your system settings and listening environment.


HD Audio with CINEMA DSP 3D and Virtual Presence Speaker


CINEMA DSP 3D provides a wide, high and dense sound field. HD Audio format decoding lets you enjoy HD Audio sources. Virtual Presence Speaker delivers 3-dimensional sound without actual use of presence speakers.

Virtual Presence Speaker and Virtual Surround Back Speaker


The Virtual Presence Speaker function makes full use of centre and surround speakers to create virtual presence speakers. Enjoy CINEMA DSP 3D Mode surround sound even in environments where speaker installation is limited. In addition, This model also features a Virtual Surround Back Speaker function. Even without using surround back speakers, you can experience more natural sound from behind you.

Virtual CINEMA FRONT Provides Virtual 7-channel Surround Sound with High Quality and Resolution

Even when it is impossible to install surround speakers behind the listening position, Virtual CINEMA DSP reproduces virtual 7-channel surround sound filled with realism, from only two front speakers. The Virtual CINEMA FRONT feature lets you place two surround speakers and a centre speaker at the front to enjoy virtual 7-channel surround sound with even higher quality and resolution, as well as superior rear virtual sound localisation. Adding two additional front presence speakers provides a three-dimensional sound field that gives you a feeling of its height and depth and of the vertical movement of the sound. You get more flexibility to arrange your speakers inside the room, along with easy enjoyment of high quality surround sound.


Extra Bass Provides Rich Bass Reproduction, Even with Small Speakers

Yamaha’ s exclusive low-range enhancement technology delivers richer bass than you expect from the speaker size while maintaining good localisation and sound balance even with compact front speakers. When a subwoofer is used, it improves the volume of the entire low range of the speaker system, not only the front speakers, but also enhancing the bass from the subwoofer. You'll enjoy video and music with sound that has exceptional power and presence.


Zone Extra Bass for More Powerful Bass Sound in Another Rooms (Zone 2 and 3)

Use the Extra Bass feature to amplify bass tones, not just in your main room but also on systems in other rooms (Zones 2 and 3). Even with compact or in-wall speakers which typically lack bass, you’ll hear all your sources with powerful bass sound.


Zone Volume Equalizer for Optimum Sound Balance in Another Rooms (Zone 2 and 3)

Automatically adjusts bass and treble balance to match the volume on systems in other rooms (Zone 2 and 3). Enjoy movies and music with a natural sound quality balance even at low volumes.


Subwoofer Trim for Improved Sound Imaging


The Subwoofer Trim control enhances the low frequencies by avoiding overlap with the front speaker output. This will result in a cleaner, more focused sound stage while providing a seamless frequency response. When subwoofer frequency overlap occurs in conventional systems, the overall sound is “pushed” toward the subwoofer. Subwoofer Trim takes care of this by separating the low subwoofer frequencies cleanly, thus stabilising the front stage while providing a well-balanced enhanced bass sound.

Advanced HDMI Zone Switching Allows Unprecedented AV Switching to Multiple Zones

While standard HDMI zone switching can only send HD video programmes to the main and second zones, Yamaha’s Advanced HDMI Zone Switching adds the capability to choose from all audio and video sources for playback in either zone. An on-screen graphical user interface makes it easy to browse and select content to enjoy from the second zone no matter what is being played in the main zone.


Intelligent Amp Assign

Intelligent Amp Assign automatically assigns amplifier channels to certain speakers, depending on what functions are selected. For example, in a 9.1-channel system, when Zone 2 is off, all 9.1 channels will be used in the Main Zone. However, when Zone 2 is on, power to the two Surround Back channels will be directed to the two speakers in Zone 2, and the Main Zone will receive 7.1 channels of power. Similarly, when CINEMA DSP 3D is on, the two Rear Presence speakers will be powered and not the two Surround Back speakers. When CINEMA DSP 3D is off, this situation is reversed. Thanks to Intelligent Amp Assign, there’s no need to switch the speaker cables on the rear of the receiver—one more way Yamaha makes your life a little easier.


ECO mode Lowers Power Consumption by 20%*


Yamaha’s new ECO mode reduces power consumption by about 20%. It can be set from the top of the GUI menu.
*Compared to power consumption when ECO mode is off (Yamaha measurement).

Additional Information

Promotion No
Manufacturer's Part No. RX-A2060 Black
EAN 4957812601795
Amplifier Award No
HDMI Out 2
Amplifier Power 220
Number of channels 9,2
Warranty 2 yrs
Video Upscaling Yes
Connections Analog, Bi-Wire, Component, Digital Coaxial, Digital Optical (TOSLINK), Ethernet, FM/AM, HDMI, Headphone, Multi-Channel Output, RS-232, S-Video, Subwoofer, USB
Features 4K Passthrough, Airplay, Audio Return Channel (ARC), Automatic Speaker Calibration, Bi-Wire, Bluetooth (In-Built), Digital Optical, DLNA, Dolby Atmos, DTS:X, Dynamic Volume Control, Ethernet, FM/AM, GoogleCast, InstaPrevue, Internet Radio, MHL, MusicCast, Network (Internet), Remote Control App, Spotify, USB, WiFi (In-Built)
Dolby Atmos Yes
DTS: X Yes
HDMI Support 4K UltraHD / HDMI 2.0a / HDCP 2.2
Multi-Room Zones 2
Subwoofer Output Yes
Virtual Surround Sound No
THX Certification No
Colour Output (Lumen) No
Speaker Type No
Amplifier Dimensions (W x H x D): 435 x 192 x 474 mm
Speaker Dimensions No
Room Calibration YPAO-R.S.C. (Reflected Sound Control) Sound Optimisation
Unit Dimensions No
Contrast Ratio No
Speaker Award No
Number of Drivers N/A
Model No
Type of Finish No

Finance options* to help you afford the product you want!

If your order value is £389.00 or over you will be given the option to buy on finance when you reach the checkout. We have two finance options available:

Buy Now Pay 6 Months Later
Buy Now Pay 12 Months Later


Please Note: A minimum 10% deposit is payable up front on credit or debit card on all finance orders.

How to Apply

Applying for finance is simple. All you need to do is call us on 0800 634 4484 during opening hours and we will be able to process your order.

Who is the finance agreement with?

The finance agreement is with Hitachi Consumer Credit, one of the largest money lenders in the UK.

*Finance is available to UK applicants 18 years of age or older and subject to status. Finance is not available for business customers. Prices are correct at time of going to press and are subject to change during the term of this offer without notice. Terms and conditions are available on request. Finance agreements are available on orders between  £389 and £10,000 (including VAT and shipping). Please ensure you are able to keep up repayments of any finance package taken.

Now Group UK Ltd trading as Exceptional AV operates under a Consumer Credit Licence, No. 560813.
This licence is issued by The Director General of Fair Trading at the Office of Fair Trading in accordance with the Consumer Credit Act 1974.

Yamaha RX-A2060 Aventage Receiver DTS:X Dolby Atmos 4K Wifi Bluetooth-Black

Availability: Usually dispatched

£1,499.00 inc vat


Our Awards

We're Geeks and Proud of It!

Yep, it's true! We know our fruit from our banana plugs, we love what we sell and we actually know what we sell.

We also answer the phone (yes – you can talk to us!) and we’re proud to say we have the best selection of geeks from the industry who love to help you. We care about our customers and getting stuff right.

Yep, we actually answer the phone!

We understand this is a rarity these days, but it really is true!

Freephone: 0800 634 4484
From abroad: +
44 1628 778885
From a mobile: 01628 778885

Live Chat
You can chat to our team live on the website by clicking on the chat window located bottom right of the page.

  Phone Lines Open
Monday to Friday 9am to 6pm
Saturday 9am to 5.30pm
Sundays and Bank Holidays Closed
Christmas Eve 9am to Noon
New Year's Eve 9am to 4pm

Next working day delivery is available on all in-stock items. All deliveries over £50 are fully traceable and most of our deliveries give you text message alerts!



Up to 90 Day Returns!

Returns are easy and flexible. We will accept returned goods up to 90 days from purchase with the following restrictions as summarised below. For more details please read our Terms & Conditions of Sale, a link is shown at the bottom of the home page.

Changing your Mind
It's OK to change your mind but please be aware that all goods must be returned in as new, unused and re-saleable condition. This means that all packaging must be intact, all accessories are complete in their original wrappers and any free items are also returned with the goods. Essentially the product must be returned in the same condition as you would expect to receive a new unit in. In all cases the cost of returning the goods will be the customer's responsibility. All faulty items must be returned complete and will be repaired under the manufacturer's warranty.


How we Handle Returns
Depending on how long you have had the goods there are different options availble to you. In the case of faulty items, if the item fails due to a manufacturing fault between 1 and 28 days from delivery we will exchange it for a brand new one of the same model. Any items which are found faulty after 28 days from delivery will be repaired under the manufacturers warranty. For returns where you have changed your mind, please find our policy below:


This is were you return your item and we will exchange it for another item of equal or higher value. If the item you wish to change to is of higher value you only pay the difference. If the item is of a lower value we will issue you with a credit note for the difference which you can spend with us at a later date.

Credit Note
This is where you return your item and we issue you with a credit note which you can use against another purchase with us.

This is where you return your item and we issue a refund back to the same method you paid with. e.g. the same credit card. This is not available after 14 days, only exchange or credit note is available after 14 days.

25% Restocking Fee
If your item is returned to us between 29 and 90 days from delivery we will charge a restocking fee of 25% of the price you paid for the item initially. This will be deducted from the value of the exchange or credit note which is issued to you. This is because  technology in the AV marketplace moves fast, and as a result the value of items decrease very quickly.

Please note we do not accept returns after 90 days, except for repairs under warranty.

To complete your order please call us on 0800 634 4484
9am to 6pm Mon-Fri, 9am to 5.30pm Sat.

Thank you!